How to recover hacked Instagram account
If you believe your account has been hacked, there are various steps you can take to secure your account. Some of the recovery steps may not be available to you depending on the type of account you’re trying to recover, but we recommend trying all of them.
Check your email account:
If an email has been received from [email protected] informing you that your email address has been changed, you will have the option to revert this change by selecting “revert this change” in the email. If additional information, such as your password, has been modified and you cannot change your email address, a login link or security code can be requested from Instagram.
Request a login link from Instagram:
– To help Instagram verify your account ownership, you can request a login link to your email address or phone number. To request a login link:
– On the login page, tap “Get help logging in” for Android or “?Forgotten password” for iPhone.
– Enter your username, email address, or phone number associated with your account, then tap “Next”.
Note: If you don’t have access to the username, email address, or phone number associated with your account, enter the recent login information you used, then tap on “Can’t reset your password” below the Next button, and follow the on-screen instructions.
– Choose your email address or phone number, then tap “Next”.
– Click the login link in your email or SMS and follow the on-screen instructions.
These steps should help you in the process of recovering your hacked Instagram account. Remember to secure your account by enabling two-factor authentication and using a strong, unique password. I suggest you see the article on Instagram Tutorial: From 0 To 100 For Beginners.
Requesting a security code or support from Instagram:
If you cannot recover your account using the login link sent to you, you can request support from Instagram.
Requesting a security code or support from Instagram on Android:
- On the login page, below “Log in,” tap on “Get help logging in.”
- Enter your username, email address, or phone number associated with your account, then tap on “?Need more help.” Note that if you have multiple Instagram accounts, you may need to select the account you’re having trouble logging into first, then follow the on-screen instructions.
- Choose your email address or phone number, then tap “Send security code.”
- If you didn’t receive the security code, below “Send security code,” tap “I can’t access this email address or phone number,” then follow the on-screen instructions.
Requesting support from Instagram on iPhone:
- From the login link page, tap on “?Need more help” below “Send log in link.” Choose your email address or phone number, then tap “Send security code.”
- If you didn’t receive the security code, tap “I can’t access this email address or phone number” below “Send security code,” then follow the on-screen instructions.
Ensure you enter a secure email address that only you can access. Once you’ve submitted your request, you should receive an email from Instagram.
Requesting support or a recovery code in the Instagram Android app:
- Open the Instagram app and tap “Get help logging in.”
- Enter your username, email address, or phone number, then tap “Next.”
- Select “Can’t reset your password.”
These steps should help you request a security code or support from Instagram. Remember to provide a secure email address that only you have access to. When you submit your request, you should receive an email from Instagram.
- Choose one of the following options here:
Yes, I have a photo of myself in my account:
- Tap on Next.
- Enter your password and tap on Next.
- Select your phone number or email and tap on Next.
- A verification code will be sent to your phone number or email.
- Enter the code you received and tap on Confirm.
- Wait for Instagram to verify your account.
Request support or a hidden code in the Instagram Android app:
- Tap on Next.
- You will be asked to hold your iPhone at eye level. Tap on Next.
- Send a selfie video and then tap on Send.
No, I do not have a photo of myself in my account:
- Tap on Next.
- You will be redirected to the Instagram Help Center.
- Select your issue and proceed accordingly.
Verify your identity:
If you have submitted a support request for an account without a photo of yourself, you should receive an automated email response from the Support Team at Meta. To assist Instagram in verifying your identity, you will be asked to provide the email address or phone number you registered with and the device you used (such as iPhone, Android, iPad, etc.).
Suppose you have submitted a support request for an account with your photos. In that case, you will be asked to take a selfie video and rotate your head in different directions to verify that you are a real person and confirm your identity. Once you have sent the selfie video to verify your identity, you will receive an email from Instagram at the secure email address you provided. Please note that the video you send will never be visible on Instagram and will be deleted within 30 days. If your identity is not verified based on your submitted video, you can send a new one for reevaluation.
Unfortunately, this process can take days, weeks, or even months. Most of it is automated, meaning you cannot directly contact Instagram if you encounter an issue. Since this method is the best process for recovering a hacked Instagram account, following these steps is much better than allowing hackers to gain full control of your account.
Recovering an account that you still have access to:
If your account can still be logged in but is suspected to have been hacked or an attempt has been made, the following steps can be taken to help secure your account.
Check your phone number and email address in your account settings:
Go to your account settings.
Verify your phone number and email address. These important recovery options allow you to reset your password and regain access to your account. Before changing your password, go to Settings > Account > Personal Information and make sure that a hacker hasn’t changed your email address or phone number.
Log out of all active Instagram sessions:
Go to Settings > Security > Login Activity.
Tap on “Log out” next to each listed session to close all active sessions. Repeat this for each logged-in session.
Change your password:
Change your Instagram password by going to your Profile> Settings > Security > Password.
Choose a unique and strong password that is at least eight characters long and includes a combination of letters, numbers, and symbols.
Enable Two-Factor Authentication (2FA):
As mentioned in the Securing Your Instagram Account From Hacks article, 2FA is an additional security measure that requires a special one-time code and your password to log into your account.
Use an authenticator app for 2FA instead of SMS, as scammers can hack or steal your phone and bypass this additional security measure for SMS-based authentication.
Revoke access to apps and websites:
Do you remember any apps or websites you granted permission to link to your Instagram account? It may come as a shock, but your actions may be a reason for your account being hacked.
Most of these apps and websites are untrustworthy, and after gaining access to your account, they try to hack it using the permissions you granted.
To revoke access to these apps and websites in the Instagram app for iPhone and Android:
- Open your Profile and tap on the three-line menu.
- Tap on “Settings” and select “Security.”
- Then, choose “Apps and Websites.”
- Now, click on the apps and websites to which you want to revoke access and select “Revoke Access”. You can also use this direct link to revoke access to apps and websites.
F&Q
If you have shared your data with malicious apps and websites, hackers may be able to gain access to your account and hack it.
If you suspect your Instagram account has been hacked and someone other than you has access to it, reviewing the Login Activity is the best way to check. To do this, go to Settings > Security > Login Activity from your profile and see the devices with access to your account.
We have provided a complete guide in this article. Click the link to be redirected to the relevant section to learn how to recover a hacked Instagram account.
Typically, it takes about 2 days for Instagram to assist you in recovering a user account. Instagram retains your verification video for up to 30 days, even after video verification.
You can email Instagram at [email protected]. If you cannot receive a response, you can request support from Instagram on the login page.
Try using our Hashtag Generator tool
To ensure a secure and safe experience on Instagram and protect your personal information and account, being aware of the importance of increasing your account’s security is the first step. By following the steps and paying attention to the tips mentioned in this article, you can significantly enhance the security of your Instagram account. If you have any other tips to increase Instagram account security, please share them with us and other Jet Hashtag users. Has your Instagram account ever been hacked? What have you done to recover it?
